At TebaCare, we are dedicated to providing exceptional primary care services directly to your home, offering convenience and quality care tailored to your needs. Our team of healthcare professionals is committed to delivering personalized, compassionate care to every patient we serve.
Policy Overview
Please be advised that TebaCare operates under a strict no refunds policy for all services provided. By booking an appointment with us, you agree to this policy. This policy is in place to ensure the highest level of commitment from our team and to uphold the quality of care and resources allocated for each scheduled visit.
Appointment Cancellations and Changes
We understand that unforeseen circumstances may arise, leading to the need to cancel or reschedule your appointment. We kindly ask that you provide us with a minimum of 12 hours’ notice if you need to cancel or reschedule your appointment. This allows us to adjust our schedules accordingly and allocate our resources to serve other patients in need.
- Rescheduling: If you need to reschedule your appointment, we will do our best to accommodate your request based on our availability. There will be no additional charge for rescheduling your appointment within the provided notice period.
- Cancellation: If you cancel your appointment within the specified notice period, we appreciate your cooperation and understanding. Please note that while we do not offer refunds, your understanding allows us to better serve our patient community.
Missed Appointments
Missed appointments without prior notice are subject to the fifty dollars ($50) charge instead of the scheduled service. This policy reflects the cost of the reserved time slot and the resources allocated for your visit.
Exceptions
Rare exceptions are possible for severe personal and family emergencies such as death, birth, car accident or hospitalization. If you believe you may qualify for missed appointment fee reimbursement please write a formal email to billing@tebacare.com and attach supporting documents you have.
Questions and Concerns
If you have any questions or concerns regarding our no refunds policy or if there are exceptional circumstances you would like us to consider, please do not hesitate to contact us. Our team is here to assist you and ensure that your experience with TebaCare LLC is positive and beneficial to your health.
We thank you for choosing TebaCare for your primary care needs and look forward to serving you.
This no refunds policy is subject to change at the discretion of TebaCare LLC. Please visit our website or contact us directly for the most current policy information.